We happily accept returns for a full refund or exchange upto 30 days from point of purchase. All we ask is that these products are unopened, unused or unworn and that the packaging isn’t damaged.
We are more than happy for you to try the items on but for underwear, please ensure you try on over your own underwear
We cannot accept cock rings, sex toys / intimate adult products which have been used, worn or placed around your genitals. If the product is faulty we can either refund or replace the item if in stock. This must be done within the first 30 days of purchase.
If you need to return an item to us. Please email email@example.com with your order number and we will will forward you a returns form which must completed, emailed to us and a copy be included with your return
Once received your refund (if requested) will be issued within 5-7 working days. If the item is not in resale condition or worn, it will be returned to you and a £5 admin fee added to your account.
Your right to return items is not included with
- Edible items
- Condoms, lubes & creams
- Genital products
MJ Events & Promotions Limited
Club and event purchases
The above returns policy is only valid for purchases made through our website and does not necessarily apply to purchases made at our club nights or events
If you wish to cancel or amend an order, please call our queries section immediately on 0239293838 (from the UK; from overseas please dial +44 0239293838, quoting your full name and address, and the order number which appears in your order confirmation. We cat guarantee items aren’t send immediately. Additional postage costs may be incurred for alterations to orders